ارزیابی عوامل مؤثر بر رفتار سبز گردشگران بین‌المللی در صنعت هتل‌داری شهر کربلا

Aditi, B., Silaban, P., & Edward, Y. (2023). The effect of social media and word of mouth on buying interest and brand image in creative economic business. International Journal of Data and Network Science, 7(1), 225-234.

Agag, G., & Colmekcioglu, N. (2020). Understanding guests’ behavior to visit green hotels: The role of ethical ideology and religiosity. International Journal of Hospitality Management, 91, 102679.

Babaei, Y., & Khajehei, S. (2025). The role of hotel social responsibility in shaping employees' green behavior (Case study: 4- and 5-star hotels in Tabriz). Tourism Management Studies, 21(73). https://doi.org/10.22054/tms.2025.88163.3107 (In Persian)

Babaei, Y., & Sheikh Hassani, N. (2025). Evaluating the factors affecting the environmental performance of hotel employees (Case study: Hotels in Yazd). Tourism Planning and Development, 14(54), 111-142. (IN PERSIAN)

Bahadori, S. R., Ghaderi, E., Karoubi, M., & Hosseini, S. A. (2022). Identifying the dimensions and components of stakeholder participation in tourism entrepreneurship development. International Business Management, 5(2), 285-304. (In Persian)

Bao, D. (2020). The effects of trust, perceived service quality, and corporate image on customer loyalty of China Mobile in the Dali City of China.

Chavez Flores, E. A., Valles Navarro, C. E., & Arévalo Alva, L. D. (2023). Influence of customer experiences in the generation of emotions and brand loyalty. Netnography, 1, 27–40.

Dehdashti Shahrokh, Z., Baniadi Naeini, A., & Mousavi, S. M. R. (2025). Investigating the accommodation experiences of foreign tourists from different origins in Abbasi Hotel in Isfahan using sentiment analysis approach. International Business Management, 8(2), 45-64. (In Persian)

Duong, C. D., Doan, X. H., Vu, D. M., Ha, N. T., & Dam, K. V. (2022). The role of perceived environmental responsibility and environmental concern on shaping green purchase intention. Vision, 09722629221092117.

Ebekozien, A., Aigbavboa, C. O., Samsurijan, M. S., Radin Firdaus, R. B., & Rohayati, M. I. (2025). Expanded corporate social responsibility framework: companies’ role in improving higher education institutions infrastructure to Sustainable Development Goal 4. Journal of Facilities Management, 23(1), 1-18.

Elkhwesky, Z., Castañeda-García, J. A., El Manzani, Y., Ur Rehman, S., & Hassan, H. (2024). Hotel employees’ intention not to waste food: The role of environmental concern. Current Psychology, 43(26), 22593-22610.

Havryliuk, R. (2025). Brand image, reputation, and awareness: A representative analysis of the concepts of “image” and “reputation”. Scientific Notes of Taurida National V.I. Vernadsky University. Series: Economy and Management, 36(75)3), Article 2.

Joviando, J., & Kurniawati, K. (2022). The Effects of Overall Service Quality, Customer Value, Customer Trust, and Customer Satisfaction on Customer Loyalty in the Hotel Industry. Jurnal Ekonomi, Bisnis & Entrepreneurship (e-Journal), 16(2), 156-169

Kikko, Y., & Ishigaki, T. (2025). Divergent effects of environmental concern and risk perception on pro-environmental intention: an international study across 17 countries. Scientific Reports, 15(1), 7766.

Kim, Y. J., Kim, W. G., Choi, H. M., & Phetvaroon, K. (2019). The effect of green human resource management on hotel employees’ eco-friendly behavior and environmental performance. International Journal of Hospitality Management, 76, 83–93.

Kong, D., Xiong, M., & Qin, N. (2022). Business Tax reform and CRS engagement: Evidence from China. International Review of Financial Analysis, 82, 102178

Kumar, S., & Rozy, R. (2024). Analyzing consumer behavior towards green products and the challenges of green marketing. Kaav International Journal of Economics, Commerce & Business Management, 11(1), 25–29.

Li, L., Patwary, A. K., & Mengxiang, L. (2024). Measuring green performance in hotel industry through management environmental concern: Mediated by green product and process innovation. Sage Open, 14(4), 21582440241255278.

Licandro, O., Vázquez-Burguete, J. L., Ortigueira, L., & Correa, P. (2023). Definition of corporate social responsibility as a management philosophy oriented towards the management of externalities: proposal and argumentation. Sustainability, 15(13), 10722.

Monfort, A., López-Vázquez, B., & Sebastián-Morillas, A. (2025). Building trust in sustainable brands: revisiting perceived value, satisfaction, customer service, and brand image. Sustainable Technology and Entrepreneurship, 100105.

Moore, J., Tam, L. Y. C., & Allen, J. L. (2024). When being bad feels good: a systematic review of the relationship between positive emotion and antisocial behavior in children and adolescents. Clinical child and family psychology review, 27(3), 832-862.

Mrkva, K., Cole, J. C., & Van Boven, L. (2021). Attention increases environmental risk perception. Journal of Experimental Psychology: General, 150(1), 83.

Nazneen, S., Hong, X., Ud Din, N., Jamil, B., & Hussain, K. (2023). The moderating role of technological innovation between tourism and carbon emission: Short and long-run panel analysis. Environmental Science and Pollution Research, 30(18), 53103–53114.

Ni, Y. (2025). Female executives and corporate brand competitiveness: The mediating role of corporate social responsibility. International Review of Financial Analysis, 97, 103876.

Panggati, I. E., Wandoko, W., & Handrimurtjahjo, A. D. (2025). Unraveling consumers continuance intention to use online food delivery: mediating role of trust. Ultima Management: Jurnal Ilmu Manajemen, 17(1), 159-175.

Peisker, J. (2023). Context matters: The drivers of environmental concern in European regions. Global environmental change, 79, 102636.

Popşa, R. E. (2025). Sustainability and Consumer Behavior in Green Hotels: Insights from a Bibliometric Analysis. Studies in Business and Economics, 20(2), 238-252.

Pourhosseini, F., & Farrokhbakht Fomani, A. R. (2023). The effect of corporate social responsibility on customers' long-term relationship intention with respect to the role of corporate image and customer citizenship behavior. New Approaches in Management and Marketing, 2(2), 112-132. (In Persian)

Rabbani, R., Mahmoudzadeh, S. M., Ghaderi, E., & Yavari Gohar, F. (2023). Analysis of the problems in the process of Iran's comprehensive tourism education system with an emphasis on the entrepreneurial approach. International Business Management, 6(1), 141-159. (In Persian)

Rana, S., Shafi, F., Rasheed, A., & Malik, M. I. (2024). Online environmental platforms service and green consumer behavior nexus: a multi-mediator study. Future Business Journal, 10(1), 3.

Sarikhani, P., Daneshgar, F., & Khodadadi, M. R. (2024). The effect of social responsibility on athletes' sustainable engagement with the moderating role of environmental concern and green trust in sports venues. Research in Sports Management, 13(14), 169-200. (In Persian)

Sariowan, I. K. (2023). Pengaruh Brand Image Dan Brand Ambasador Terhadap Keputusan Pembelian Scarlett Whitening Pada Konsumen Perempuan Di Manado. Jurnal LPPM Bidang EkoSosBudKum (Ekonomi, Sosial, Budaya, dan Hukum), 6(2), 1489-1498.

Su, L., Pan, Y., & Chen, X. (2017). Corporate social responsibility: Findings from the Chinese hospitality industry. Journal of retailing and consumer services, 34, 240-247.

Swaen, V., Demoulin, N., & Pauwels-Delassus, V. (2021). Impact of customers’ perceptions regarding corporate social responsibility and irresponsibility in the grocery retailing industry: The role of corporate reputation. Journal of Business Research, 131, 709-721.

Tabaku, E., & Kruja, D. (2019). An integrated framework for customer loyalty in the hotel sector. Serbian Journal of Management, 14(1), 205-221.

Theodoulidis, B., Diaz, D., Crotto, F., & Rancati, E. (2017). Exploring corporate social responsibility and financial performance through stakeholder theory in the tourism industries. Tourism Management, 62, 173–188.

Tran, M. A. Q., Vo-Thanh, T., Soliman, M., Khoury, B., & Chau, N. N. T. (2022). Self-compassion, mindfulness, stress, and self-esteem among Vietnamese university students: Psychological well-being and positive emotion as mediators. Mindfulness, 13(10), 2574-2586.

Triatmanto, B., Respati, H., & Wahyuni, N. (2021). Towards an understanding of corporate image in the hospitality industry East Java, Indonesia. Heliyon, 7(3), e06404.

Trimanah. (2020). Reputasi dalam kerangka kerja public relation. Jurnal Ilmiah Komunikasi Makna, 3(1), 92–102.

Zhang, Y. (2024). Defining corporate social responsibility (CSR) practices: A multidimensional framework of compliance, stakeholder engagement, strategic value, and cultural sensitivity. State and Regions. Series: Economics and Business.

Zheng, G. W., Siddik, A. B., Masukujjaman, M., Alam, S. S., & Akter, A. (2020). Perceived environmental responsibilities and green buying behavior: The mediating effect of attitude. Sustainability, 13(1), 35.